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Refund and Returns Policy


Because all items are custom-embroidered and made-to-order, we have the right to refuse a refund for any reason including, but not limited to: limited inventory, condition of item, special promotions, etc.

To be eligible for a refund or return:

-Your item must be unused and in the same condition that you received it
-The request must be made within 30 days
-Proof of purchase is required


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds

-If you haven’t received a refund yet, first check your bank account again.
-Then contact your credit card company, it may take some time before your refund is officially posted.
-Next contact your bank. There is often some processing time before a refund is posted.
-If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they were defective or damaged at the point of purchase/receiving the item.

If you need to exchange an item for the same item in a different size, send us an email at Because all items are made-to-order, we cannot guarantee an exchange for a different size. However, we will do our best to accommodate your request.

Need help?

Contact us at for questions related to refunds and returns.